Water damage restoration

Water Damage Restoration Services
Residential water damage restoration

A broken water heater or a leaking faucet can easily cause flooding in your home or commercial building. If you do not take immediate action, the water can damage your home and lead to health-threatening mold growth.

But whether the water damage is from a leaking faucet or a hurricane, the team at Charlotte’s Best Roofing and Restoration can help. We have the experience, skills, and equipment needed to fix the problem fast. We are also available for emergency damage repairs.

Your home is your haven, and when water damage strikes, it can disrupt your peace and comfort. At Charlotte’s Best Roofing and Restoration, we understand the urgency of restoring your home to its pre-loss condition. As such, we offer the following residential water damage restoration services:

Emergency response

We’re available 24/7 to respond promptly to any water damage emergency. Don’t hesitate to reach out to us at (704) 345-9446 whenever you need immediate assistance.

Water extraction and drying

Our team utilizes advanced equipment and techniques to extract standing water and remove mold removal. The drying process saves your home from rotting and mold growth.

Damage assessment and restoration

We conduct a thorough assessment of the damage and develop a customized plan to restore your home to its original state. We handle every aspect of the restoration process, from repairing structural damage to restoring damaged belongings with care and expertise.

Commercial water damage restoration

Water damage to your business is devastating and an inconvenience to your customers. It can affect your bottom line, making you lose the progress your business has made. Our team is experienced and equipped with the latest technology to efficiently serve commercial clients and address their specific needs.

Some of the causes of water damage in a commercial building include:

  • Plumbing problems – A burst pipe or a leak can result in severe water damage if it’s not detected and fixed fast.
  • Faulty equipment and appliances – Commercial buildings usually have large systems and appliances, including water heaters, HVAC units, and commercial refrigerators. If any of these appliances malfunction, they could cause significant water damage.
  • Roof leak – An aged or damaged roof can allow water into the building. This is especially common during snowfall and heavy rainfall.
  • Natural disasters – Events like floods or hurricanes cause major water damage. Most also cause severe structural damage, so caution is advised when dealing with these properties.
  • Failure of the sprinkler system – Commercial buildings often have sprinklers as part of a fire safety system. If they go off accidentally or malfunction, they could cause serious water damage.
  • Sewage backup – Backed up sewage causes many problems, including water damage, health hazards due to contamination, and foul smells.
Water damage restoration process

At Charlotte’s Best Roofing and Restoration, we follow a systematic approach to water damage restoration for efficient and thorough results. Our process includes:

When you first notice water damage, your first move should be to contact an experienced water mitigation company like Charlotte’s Best Roofing and Restoration. Our team is available for emergencies, and they don’t compromise the quality of service rendered.

Before we swing into action, we’ll send a team of experts to your property to assess the damage. The assessment includes determining the extent of water damage and checking for the presence of mold and damage to furniture, appliances, and carpets.

Our team will use equipment like hygrometers and moisture meters to determine the extent of damage and estimate the amount of work. After our assessment, our team will provide an accurate report of the level of water damage expressed as a percentage and categorize water based on the source of water. These categories include blackwater, greywater, and clean water.

We will get rid of standing water on your property using mops, towels, buckets, and specialized equipment like vacuum sealers.

We employ advanced drying and dehumidification techniques and tools to dry affected areas thoroughly. These tools include industrial fans and dehumidifiers. Drying every surface will help to curb the spread of mold into your home.

Our team meticulously cleans and sanitizes the affected areas. This step ensures a safe and healthy environment for you and your family or employees.

Once your property’s structure is dry, we’ll start repairing structural damage and replacing some building materials. This is the last step before you get back to your home and normal life.

Finally, we will conclude the project by making sure all your concerns about water damage are addressed. We will walk through the assessment and explain exactly what has been done.

Additionally, we will answer any questions you may have about what comes next. We know that water damage can be a stressful and concerning experience. So, we are committed to making it as easy as possible for you.

Charlotte's Best Roofing and Restoration | Charlotte, NC

Why Choose Us for Water Damage Restoration?

Highly Trained Restoration Specialists

Our professionals specialize in residential water damage restoration, with training focused on restoring salvageable items, accelerating drying time while documenting the entire restoration process.

Customer Care

We have extensive experience in the cleanup and restoration industry. Our professionals care about you and your property and want to help you get back to normal after you have water damage to your home.


We stand behind our restoration work with a 10 year workmanship warranty.

Easier Insurance Claims Process

Our licensed insurance adjusters will help you navigate the insurance claims process and coordinate the necessary paperwork for a quicker, easier experience.

Professional Restoration Services in North Carolina

Hire a professional water damage restoration company

Don’t let water damage compromise the integrity of your property. Trust Charlotte’s Best Roofing and Restoration for prompt, reliable, and comprehensive water damage restoration services. Contact us today at (704) 345-9446 to learn more or schedule an appointment.

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We Offer Services All Over NC! The above list is just a selection of our service locations. Call our offices today to see if we can help you.

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